We are available five days a week from 8 am ET to 9 pm ET. Whether it is taking messages, booking appointments, handling orders, or performing virtual assistance tasks, they are there to make your life easier and free you up to do what you need to do.
We offer you
Live reception services:
Forward an existing number, or set up an entirely new line with us! Our live virtual receptionists answer your phone calls with your personalized greet Monday through Friday from 8 am ET to 9 pm ET.
Messages for after hours calls:
We accept messages for after-hours calls, transcribe them first thing in the morning, and forward them to clients. This allows you to have all of the information you need at the tip of your fingertips at the very start of your day.
Backup Reception Service:
If you are feeling frustrated by missed calls, or need more hours of coverage in your day? We’re not just an option for those who need full time receptionists! Sometimes, even companies with a live receptionist can get rather overwhelmed by calls. You can use us when your call volume is heavy, or when your in-house receptionist is on vacation, sick, or otherwise away from the office.
Are many of your callers looking to make appointments? We can work with you to provide superb appointment booking services. So many of our clients love what they do, and are excellent at it, but find that their work hours are taken up by accepting calls and booking appointments. Either this, or they forget to enter appointments in the calendar right away (shhh!), so they feel constantly stressed and harassed, wondering whether they’ve forgotten something.
Our appointment setting is done in real time, using the web calendar of your choice. This means there is no danger of double-booking, and you can always view any upcoming appointments. We also send you an email or text each time an appointment is booked, so you are sure not to miss an appointment.
Missed appointments can equal a lot of missed income. With increasingly complex and busy schedules, people can often forget appointments. Simply provide us with access to your appointment schedule and client database, and we will phone people with reminders.